Крамничка дизайну oooo.com.ua
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How can I order goods?

What are the payment methods available?

Is it possible to buy goods outside Ukraine?

Is it possible to make a wholesale purchase?

Can I return the product?

Where can I see the goods in real life?

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How can I order goods?
 

Choose the goods from the catalogue at our e-store website. You can find the pictures and description of the designer gifts at pages of the goods you’ve selected. To make an order, click the “Add to cart” link and make a very simple request. Our manager will contact you to confirm the order and specify the delivery time.

You can make orders 24 hours a day.

Orders are processed daily, from Monday to Friday, from 11.00 to 17.00.

Orders received on Saturday, Sunday, or any official national holiday will be processed on the following working day.


What are the payment methods available?
 

You can choose any of the following payment methods:

If you are in Kyiv:

  • in cash to the courier upon delivery;
  • in cash at our office;
  • by bank transfer according to the payment receipt sent to you;
  • by bank transfer to our bank account.

If you are in another city or town inside Ukraine:

  • in cash upon delivery at the Nova Poshta office;
  • by bank transfer according to the payment receipt sent to you;
  • by bank transfer to our bank account.


Is it possible to buy goods outside Ukraine?
 

If you are outside Ukraine and would like to buy any product from our e-store, please contact us by email shop@oooo.com.ua.

We will discuss the payment and delivery methods with you.


Is it possible to make a wholesale purchase?
 

In our e-shop one can order any quantity of goods. An order of more than 10 items of one type of goods is considered a wholesale purchase and this is why an individual price shall be offered depending on the order size. Please contact our manager to know if the required quantity is available on stock or to find out the delivery time.


Can I return the product?
 

If you bought the designer gifts in our e-shop and for some reason you are not satisfied with the purchase, please contact our manager on this issue.

According to the Article 9 of the Law of Ukraine “On Consumer Rights Protection” you have the right to exchange the goods of proper quality to similar ones or return the goods without defects within 14 days after the purchase, exclusive of the day of purchase. But you have to follow these conditions:

  • the goods should not be used;
  • the package should not be damaged;
  • show the sales receipt, bank transfer receipt or any other document that acknowledges the fact and date of purchase;
  • contact us not later than 14 calendar days from the moment of purchase.


Designer gifts made of paper or cardboard are not subject to exchange or return.

The cost of delivery during the exchange or return is covered by the сustomer regardless of the cost of purchase.


Where can I see the goods in real life?
 

You can see the products of oooo.com.ua design store in real life:

OOOO Design Shop, Showrooms Address: 11/44, Urlivska str., Kyiv, “Osokorky” metro station
tel. (098) 536-55-82


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